Avoid Nextel
..:.·.:''::·:::'':: nextelsucks.org
a n   o n l i n e   r e s o u r c e  a b o u t   h o w   m u c h   n e x t e l   s u c k s
nextelsucks.org v1.0.0
main menu want to deal with a company i think really sucks click here
  »  MESSAGE BOARD
  »  ANTI NEXTEL LINKS
  »  CONTACT YOUR ATTORNEY GENERAL
  »  WHY I HATE THEM
  »  LINKS 4 HELP
  »  WHO AM I?
  »  NEXTEL'S SITE
  »  HOME

why does nextel suck? I've received terrible customer service on dozens of occasions from many different departments. Bad phone service, customer service and billings.

how bad are they? It is of my opinion that they are bad enough to warrant a website devoted completely to helping others deal with this company and collecting stories from customers that have had terrible experiences with them.

who are you and why are you doing this? I'm just a consumer that feels I've gotten bad customer service and have been treated horribly by this company and I don't want this to happen to others, thus this site. I also want to create an environment where others can tell their tales about nextel, either how bad they were or how they eventually won a battle with Nextel.



 
IMPORTANT all about nextel sucking

nextelsucks.org was born because I once owned two nextel phones. After canceling them I've had problems with this company for over a year and a half now. This includes billing me for months after I requested cancellation, not turning off the phones, reporting me to collections agencies AFTER I paid the bill even though they say I owe NOTHING. READ THE ENTIRE STORE IF YOU LIKE.

LINKS FOR HELP  
Nextel Customer service Form Here is an online form for customer service on Nextel's site, although when I used it I never received a response so it's probably useless.
Phone:
703-433-4000		 This is the phone number that I called that finally got them to resolve my issue with them but only after a month of bugging them and leaving numerous messages. Ask for the executive escalation department. They will take your info and give you a reference number. Be sure to write it down along with the execs name and number. Keep with them and they may resolve your problem. This number goes to the corporate offices so it at least gets you away from the usual customer service group.
Better Business Bureau You can report them to the Better Business Bureau, many times they will help you work out a resolution with the company.
State Attorney General Links Report your problem to your state Attorney General. I've compiled a list of them here.
   
   
   
   
   
   





NOTE: THIS SITE IS IN NO WAY AFFILIATED WITH
NEXTEL, NEXTEL INC., OR WWW.NEXTEL.COM.
home | about | contact