Avoid Nextel
..:.·.:''::·:::'':: nextelsucks.org
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why does nextel suck? I received terrible customer service on dozens of occasions from many different departments. Bad phone service, customer service and billings.

how bad are they? It is of my opinion that they are bad enough to warrant a website devoted completely to helping others deal with this company and collecting stories from customers that have had terrible experiences with them.

who are you and why are you doing this? I'm just a consumer that feels I've gotten bad customer service and have been treated horribly by this company and I don't want this to happen to others, thus this site. I also want to create an environment where others can tell their tales about nextel, either how bad they were or how they eventually won a battle with Nextel.



 
IMPORTANT all about nextel sucking

nextelsucks.org was born because I once owned two nextel phones. After canceling them I've had problems with this company for over a year and a half now. This includes billing me for months after I requested cancellation, not turning off the phones, reporting me to collections agencies AFTER I paid the bill even though they say I owe NOTHING. READ THE ENTIRE STORY IF YOU LIKE.

WHO AM I?  

I'm a 32 year old IT Director, originally from Michigan, though I now reside in California. I had a horrible experience with this company that was dragged out to a year and a half long. It was only resolved because of my persistence and the fact that I think I annoyed someone long enough that they finally fixed their error just to get rid of me. I think that the Internet is a great way to get stories out and for consumers to retaliate against companies that have this sort of bad customer service problems. This is the only way to fix this, by alerting others so that they may lose customers. If this website can help one consumer avoid having to go through dealing with this company then it's worth my time and effort.

I hate companies like Nextel. Why should a consumer have to spend hours and hours on the phone, faxing things, explaining things over and over again for over a year to get a mistake made by Nextel fixed? They shouldn't, thus this site. I feel that far too often I'm running into companies with bad customer service, from now on, if it's really bad... they will get a website designed just for them.

Thanks for visiting my site!

UPDATE:

The site has remained up because other people still seem interested. To be quite honest, I have lost the passion for hating Nextel. Despite the fact that I have moved on and really don't HATE (just dislike, and no I wouldn't use their services with the crappy old technology) them anymore, many other people do hate them. I still receive quite a bit of email regarding Nextel. The site still generThe site still generates quite a bit of traffic each month. If someone were to have the passion I had in starting it, I might turn it over to a new Nextel hater.

 

 



NOTE: THIS SITE IS IN NO WAY AFFILIATED WITH
NEXTEL, NEXTEL INC., OR WWW.NEXTEL.COM.
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